Saint Francis Health System Secretary, Telephone in Muskogee, Oklahoma
This is an ECB (Extended Call Basis) as needed position.
Hours would be 6:00 AM - 6:00 PM OR 6:00 pm - 6:00 AM
Job Summary: To answer and route inbound calls and messages to hospital/Medicall staff from the community, patients, physicians and hospital staff for the operating integrity of department and answering service. Dispatching of routine & critical clinical messages and vital patient statistics to designated hospital staff on a routine basis. Keep abreast of policy and procedures required to monitor and react to alarms and codes while serving required time at the Hot Seat. Maintain accurate on-call schedules for departments and physicians.
Education: High School Diploma or GED.
Licensure, Registration and/or Certification: None.
Work Experience: 1 - 2 years of experience.
Knowledge, Skills and Abilities: Excellent interpersonal and communication skills and multi-tasking abilities. Ability to effectively operate various telecommunications systems. Must be able to effectively deal with people and highly stressful situations. Ability to act quickly, decisively, and accurately while in a stressful situation. Ability to be friendly, upbeat and polite at all times under stress. Ability to defuse tense situations. Must be flexible to work various days, weekends and holidays and various shifts.
EOE Protected Veterans/Disability